In today’s world, customer feedback has shifted online, where platforms like Trustpilot hold incredible influence over a business’s reputation. While genuine positive reviews can elevate your brand, negative or fake reviews can unfairly damage trust, sales, and credibility. This makes Review Management essential for every business. At ORM Consultants, we specialize in helping companies manage, […]
Introduction: The Hidden Cost of a Bad Review In today’s digital-first economy, one negative review on platforms like Trustpilot can send a ripple effect across your entire brand presence. Whether true, exaggerated, or entirely false, these reviews often linger online indefinitely—costing businesses revenue, credibility, and trust. It’s no wonder more companies are actively seeking ways […]